Usability measures the quality of a user's experience when interacting with a product or system — whether it's a website, a software application, a mobile technology, or another user-operated device. In general, usability refers to how well users can learn and use a product to achieve their goals and how satisfied they are with that process. - Provided by Usability.gov
Our Usability Services
When creating your online strategy, usability testing is an invaluable way to increase your Return on Investment (ROI) and convert more customers. Our usability services are personally customized to fit your specific needs and strategy. Utilizing our dedicated usability testing space, we'll review, analyze, and offer suggestions that will allow users to navigate your website more quickly and easily - ultimately converting those users to customers. Whether it's on your existing website, for a total redesign, or a special enhancement or web application, we'll provide strategies and solutions to ensure a user-friendly experience focused around your business goals.