Looks aren't everything. Is your site user-friendly?

Usability measures the quality of a user's experience when interacting with a product or system — whether it's a website, a software application, a mobile technology, or another user-operated device. In general, usability refers to how well users can learn and use a product to achieve their goals and how satisfied they are with that process. - Provided by Usability.gov

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Usability Testing

Our Usability Services

When creating your online strategy, usability testing is an invaluable way to increase your Return on Investment (ROI) and convert more customers. Our usability services are personally customized to fit your specific needs and strategy. Utilizing our dedicated usability testing space, we'll review, analyze, and offer suggestions that will allow users to navigate your website more quickly and easily - ultimately converting those users to customers. Whether it's on your existing website, for a total redesign, or a special enhancement or web application, we'll provide strategies and solutions to ensure a user-friendly experience focused around your business goals.

One-on-One Usability Testing

One-on-one sessions are test practices with live users who are asked to perform tasks on the website. By observing their interactions with the sit, we can identify frustrations points and areas for improvement. Upon completion, we will provide you with a detailed report summarizing our findings and recommendations for changes.

External Usability Testing

Creating a custom online survey is a great way to get easy and quick feedback about your website and its usability rating. We can help you create surveys that can be sent to multiple users to help you learn more about your visitors and their opinions about your website.

Card Sorting

Card sorting is a simple technique that allows users to group information on your website based on their organizational views and habits. This will help ensure that your site is at its maximum level of usability and mirrors the way users naturally think and group information.

NEOUPA

Evolve Creative Group is an active member of NEOUPA (Northeast Ohio Usability Professionals), a national organization focused on usability best practices for websites, applications, software and any other type of user interface where usability is a key to success.